Design Council’s Double Diamond clearly conveys a design process to designers and non-designers alike. The two diamonds represent a process of exploring an issue more widely or deeply (divergent thinking) and then taking focused action (convergent thinking).
- Discover. The first diamond helps people understand, rather than simply assume, what the problem is. It involves speaking to and spending time with people who are affected by the issues.
- Define. The insight gathered from the discovery phase can help you to define the challenge in a different way.
- Develop. The second diamond encourages people to give different answers to the clearly defined problem, seeking inspiration from elsewhere and co-designing with a range of different people.
- Deliver. Delivery involves testing out different solutions at small-scale, rejecting those that will not work and improving the ones that will.
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| The British Design Council’s “Double Diamond” process model. |
The British Design Council developed the Double Diamond model in 2005. It is still a good conceptual tool for understanding and talking about creative processes, user-centered design, and wicked problems.
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