DACI is all about bringing structure to group decision-making.
- D = Driver. The one person responsible for corralling stakeholders, collating all the necessary information and getting a decision made by the agreed date. This may or may not be the project's full-time owner, depending on the decision.
- A = Approver. The one person who makes the decision.
- C = Contributors. They have knowledge or expertise that may influence the decision – i.e., they have a voice, but no vote.
- I = Informed. They are informed of the final decision.
The DACI only works if everyone in the group rallies behind decisions once they're made – even if they don't agree. Without a willingness to share concerns and trust they'll be considered, your team will find itself mired in a bog of circular debates and inaction. Team members may even pursue their preferred option on the sly, in the hopes the official decision is a failure. Make sure everyone is prepared to fully committed to whatever is decided so you can skip the politics.
Additional details on DACI
- DACI Decision-Making Framework including its derivation from RACI and individual steps to follow.
- Using DACI Framework for Better Group Decisions including guidelines on how to perform each role.
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